How It Works

Ordering from Miss Jane’s Creations is simple, flexible, and fully guided from start to finish.

1. Choose Your Product

Browse our store and select the item you’d like to customize. Every product is designed to be fully customizable, so you’re not limited to what you see.
The item is provided for you, including all customizations.

2. Add Your Custom Details

On the product page, enter any details you already have like names, colors, wording, or ideas.
Don’t worry if you don’t have everything ready. You can keep it simple and we’ll finalize everything with you after checkout.

3. Need Something More Custom?

If you have a unique idea, special request, or need bulk or corporate orders, simply fill in the Custom Creations form.
We’ll work with you to create exactly what you need, whether it’s a once-off design or a large quantity order.

4. Place Your Order

Checkout securely using Yoco. You can pay with debit or credit card, Apple Pay, Google Pay, or choose Manual EFT if you prefer to pay through your banking app.

5. We Confirm Everything With You

After checkout, we’ll contact you directly via WhatsApp to confirm all your details.
This includes your design, images, wording, colors, and any special requirements, so you don’t have to worry about getting everything perfect upfront.

6. Design and Approval

If needed, we’ll refine your design with you before production begins.
We only move forward once everything is clear and approved, so you know exactly what you’re getting.

7. We Create Your Order

Once confirmed, we begin crafting your item with care and attention to detail.
All products are made to order to ensure a high quality, personalized result.

8. Processing Time

Processing takes 1 day up to a few days, depending on the item and quantities.

9. Delivery or Collection

Your order can be shipped directly to your door or collected.
Delivery takes 1 to 4 business days, and pickup is also available.

Ready to Create Yours?

Start your order today and we’ll handle the rest from idea to delivery.

Frequently asked questions

How do I submit my customizations?

After checkout, we’ll message you to get all necessary details. You can also fill in the text boxes on the product page or in your cart, but we’ll confirm everything with you personally.

How can I pay?

You can pay securely online with Yoco using all major debit/credit cards, Apple Pay, or Google Pay. You can also choose Manual EFT / Bank Transfer to pay directly from your own banking app.

Can I pick up my order?

Yes! Pick up is at 100 Olympus Drive, Faerie Glen, Pretoria, 0081. Select “Pickup” at checkout and we’ll schedule a time with you.